This Privacy Policy explains how Senester OÜ (“Synly”, “we”, “us”, “our”) collects, uses, and protects personal data when you use https://synly.app and https://hub.synly.app (collectively, the “Service”).
Senester OÜ
Registry code: 17340071
VAT: EE102908275
Address: Tartu, Estonia
Email: info@synly.app
This Privacy Policy applies globally and is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable international privacy laws.
Name
Email address
Organization or company name
Billing and payment details
IP address
Log data
Browser type and version
Device information
Interaction with the Service
We store and process documents and data uploaded to the Service (such as PDFs, templates, and translations) strictly for the purpose of providing functionality.
Emails and support requests
Customer service interactions
For account and billing data, Senester OÜ acts as a data controller.
For customer-uploaded documents and content, Senester OÜ typically acts as a data processor on behalf of the user.
Users are responsible for ensuring they have the right to upload and process any data within the Service.
For users in the European Economic Area, personal data is processed based on:
Contract performance for providing the Service
Legitimate interest such as security, improvement, and fraud prevention
Legal obligations such as accounting and tax requirements
Consent where applicable
We use data to provide, operate, and maintain the Service, process payments, enable product functionality such as document hosting and translation, improve performance, provide support, ensure security, and comply with legal obligations.
We do not sell personal data.
We may share data with trusted third parties such as hosting providers, payment processors, analytics providers, and AI service providers used for functionality like translation.
All third parties are required to process data in compliance with applicable laws.
Data may be transferred to and processed in countries outside your jurisdiction, including outside the European Economic Area.
Where required, appropriate safeguards such as Standard Contractual Clauses and contractual protections are implemented.
Personal data is retained as long as the account is active, as necessary to provide the Service, and as required for legal and accounting obligations.
Users may request deletion of their account and associated data.
You have the right to access, correct, or delete your data, restrict or object to processing, request data portability, and lodge a complaint with a supervisory authority.
Depending on your location, you may have the right to know what data is collected, request deletion or correction, and opt out of certain data uses.
To exercise your rights, contact info@synly.app.
Synly uses cookies and similar technologies for authentication, security, analytics, and service performance.
You can manage cookie preferences through your browser settings.
We apply appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse. However, no system is completely secure.
The Service is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Updated versions will be published at https://synly.app/privacy-policy.
If you have any questions regarding this Privacy Policy, please contact:
Senester OÜ
info@synly.app