Privacy Policy

Effective Date: 28.02.2026

This Privacy Policy explains how Senester OÜ (operator of Synly) collects and processes personal data.

 

1. Data Controller

Senester OÜ
Registry code: 17340071
VAT: EE102908275
Address: Tartu, Estonia
Email: info@synly.app

 

2. Information We Collect

a) Account Information

  • Name

  • Email address

  • Organization name

  • Billing details

b) Usage Data

  • Log data

  • IP address

  • Browser type

  • Device information

  • Interaction with the Service

c) Uploaded Content

We store documents uploaded to the Service as part of providing functionality.

 

3. Legal Basis (GDPR)

For EU users, processing is based on:

  • Contract performance (providing the Service)

  • Legitimate interest (security, improvement)

  • Legal obligation (accounting, tax compliance)

 

4. How We Use Data

We use data to:

  • Provide and operate the Service

  • Process payments

  • Improve functionality

  • Provide support

  • Ensure security

  • Comply with legal obligations

 

5. Data Sharing

We do not sell personal data.

We may share data with:

  • Hosting providers

  • Payment processors

  • Analytics providers

  • AI service providers (for translation functionality)

All third parties are required to process data in compliance with applicable laws.

 

6. International Transfers

Data may be processed outside Estonia or the European Economic Area.

Where required, appropriate safeguards are implemented.

 

7. Data Retention

We retain personal data:

  • As long as your account is active

  • As necessary for legal and accounting obligations

You may request deletion of your account.

 

8. Your Rights (EU)

Under GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate data

  • Erase personal data

  • Restrict processing

  • Data portability

  • Lodge a complaint with a supervisory authority

 

9. Cookies

Synly uses cookies and similar technologies for:

  • Authentication

  • Security

  • Analytics

You may manage cookie preferences through your browser settings.

(Soovitan hiljem lisada eraldi Cookie Policy + consent banner.)

 

10. Security

We apply technical and organizational measures to protect data against unauthorized access, loss, or misuse.

 

11. Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be published at https://synly.app/privacy-policy